Support that moves with you, every step of the way
Marathon Support helps NDIS participants across Melbourne's western suburbs build independence, confidence, and connection — with warm, reliable support crafted around your goals.
5+
Years supporting Melbourne families
100+
Participants supported
98%
Participant satisfaction
24/7
Support line availability
Support built around your goals
From daily living to community participation, our services flex to meet you where you are and grow as your goals do.
Assistance with Daily Living
Personal care, household tasks, and everyday support so participants can live comfortably and independently at home.
Learn moreCommunity Participation
Support to get out, connect, and take part in social, recreational, and community activities across Melbourne's western suburbs.
Learn moreSupport Coordination
Guidance to understand your NDIS plan, connect with providers, and get the most value from your funded supports.
Learn moreCapacity Building
Skill-building programs that grow independence, confidence, and everyday life skills at each participant's pace.
Learn moreA registered provider Melbourne families trust
As an NDIS registered provider, we meet the highest standards of safety and quality — so you can focus on your goals, not the paperwork.
- Personalised plans built around your NDIS goals
- Experienced, police-checked support workers
- Flexible scheduling across Melbourne's western suburbs
- Transparent reporting for plan & support coordinators
NDIS Registered
Audited against the NDIS Practice Standards for quality and safeguarding.
What participants & families say
“Marathon Support helped my son build the confidence to catch public transport on his own. The whole team genuinely cares.”
Angela R.
Parent of a participant
“My support coordinator actually listens. For the first time my NDIS plan feels like it's working for me, not against me.”
James T.
NDIS Participant
“Professional, warm, and always on time. They've become part of our family's routine in the best way.”
Priya S.
Family carer
Melbourne-based, participant-led disability support
We're a team of support workers, coordinators, and allied professionals who believe independence looks different for everyone — and our job is to help you get there on your terms.
Built on lived experience, not just good intentions
Marathon Support was founded by a small team of Melbourne carers who saw a gap between what disability support could be, and what participants were actually receiving.
Five years on, we're still guided by that same idea: support should move at your pace, respect your choices, and help you cross whatever finish line matters to you — whether that's independent living, a first job, or simply a great Saturday out.
2021
Marathon Support founded
Started as a small in-home care team serving Melbourne's western suburbs.
2022
NDIS registration achieved
Became a fully registered NDIS provider, expanding across west metro Melbourne.
2024
Support coordination launched
Introduced dedicated support coordination to help participants navigate their plans.
Today
100+ participants supported
A growing team of support workers and coordinators, still guided by the same values.
What guides us every day
Person-Centred
Every support plan starts with what matters most to you — not a template.
Safety & Trust
Police-checked, trained staff and full compliance with NDIS Practice Standards.
Genuine Partnership
We work alongside participants, families, and coordinators as one team.
Every Step Forward
We celebrate progress at your pace — no milestone is too small to matter.
NDIS support services designed around you
Every service can be tailored to your NDIS plan, goals, and preferences. Explore what we offer below, or get in touch and we'll help you find the right fit.
Assistance with Daily Living
Personal care, household tasks, and everyday support so participants can live comfortably and independently at home.
Enquire About This Service- Personal care (showering, dressing, grooming)
- Meal planning and preparation
- Household tasks and light domestic assistance
- Medication reminders and routine support
Community Participation
Support to get out, connect, and take part in social, recreational, and community activities across Melbourne's western suburbs.
Enquire About This Service- 1:1 or group community outings
- Support to join clubs, classes, or sport
- Building social connections and friendships
- Support at events, appointments, and errands
Support Coordination
Guidance to understand your NDIS plan, connect with providers, and get the most value from your funded supports.
Enquire About This Service- Plan explanation in plain language
- Connecting you with the right providers
- Resolving service issues on your behalf
- Plan reviews and reporting support
Capacity Building
Skill-building programs that grow independence, confidence, and everyday life skills at each participant's pace.
Enquire About This Service- Independent living skills training
- Budgeting and money management support
- Communication and social skills coaching
- Goal setting aligned to your NDIS plan
Transport Assistance
Reliable, respectful transport to appointments, activities, and community events across west metro Melbourne.
Enquire About This Service- Transport to medical & therapy appointments
- Transport to work, study, or day programs
- Accessible vehicles available on request
- Flexible, recurring or one-off bookings
Supported Independent Living
Tailored in-home support for participants living independently or in shared supported accommodation.
Enquire About This Service- 24/7 or rostered in-home support
- Shared and individual living arrangements
- Support to build daily living routines
- Coordination with housing & other providers
Making your NDIS plan work harder for you
Understanding your NDIS plan shouldn't be overwhelming. We help participants and families navigate funding, providers, and supports — clearly and without the jargon.
NDIS Registered Provider
Registration number: 4-XXXXXXX
Audited against the NDIS Practice Standards for quality, safety, and participant safeguarding — so every family can trust us with confidence.
We help you get the most from your plan
Our support coordinators break down your NDIS plan into plain language, connect you with the right mix of providers, and check in regularly to make sure your supports are still working for you as your goals change.
Talk to a CoordinatorWe work with every plan management type
Whichever way your NDIS plan is managed, our team can support you.
NDIA-Managed
The NDIA pays providers directly. You can only use NDIS registered providers — and we're proud to be one.
Plan-Managed
A plan manager pays invoices on your behalf, giving you the flexibility to use registered and non-registered providers.
Self-Managed
You manage your own funding and pay providers directly, with full flexibility over who you work with.
Common questions about NDIS support
Yes — Marathon Support is a fully registered NDIS provider, audited against the NDIS Practice Standards. This means we can support participants regardless of how their plan is managed.
Reach out via our contact form or give us a call. We'll arrange an obligation-free conversation to understand your goals, NDIS plan, and how we can help — then create a tailored support plan together.
Absolutely. We regularly collaborate with support coordinators, plan managers, and other allied health providers to make sure your supports work together smoothly.
We mostly support participants across Melbourne's western suburbs and west metro area. Get in touch to confirm availability where you are.
Yes — we work with NDIA-managed, plan-managed, and self-managed participants. Our team can help you understand which supports in your plan we can deliver.
Let's start the conversation
Whether you're a participant, family member, or coordinator, fill out the form below and one of our team will be in touch within one business day.
Get in touch
Address
Level 2, 123 Support Street, Melbourne VIC 3000
Phone
(03) 9000 0000Hours
Mon–Fri, 9:00am–5:00pm AEST
Urgent support needed?
If you require urgent assistance outside business hours, please call our support line directly.
(03) 9000 0000Enquiry sent
Thanks — your enquiry has been sent. A coordinator will be in touch within one business day.